{"id":182,"date":"2026-06-06T23:47:14","date_gmt":"2026-06-06T23:47:14","guid":{"rendered":"https:\/\/roytradelinkafrica.com\/help-center\/"},"modified":"2026-06-23T20:42:33","modified_gmt":"2026-06-23T20:42:33","slug":"help-center","status":"publish","type":"page","link":"https:\/\/roytradelinkafrica.com\/zh\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"
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Support Center<\/h6>\n\n\n\n

Get Help With Buying, Selling, and Supplier Membership<\/h1>\n\n\n\n

Access support for product and supplier discovery, RFQ submissions, account access, membership plans, and secure communication on RoyTradeLink Africa.<\/p>\n\n\n\n

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Browse Product Categories<\/a><\/div>\n\n\n\n
Contact Our Support Team<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Marketplace Solutions<\/h6>\n\n\n\n

Tools to help buyers and suppliers trade with confidence<\/h2>\n\n\n\n

Discover verified suppliers across Africa, send RFQs to the right businesses, and choose membership plans that increase your company\u2019s visibility in global trade markets.<\/p>\n<\/div>\n\n\n\n

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Discover Verified African Suppliers<\/h4>\n\n\n\n

Search suppliers across African markets by product, industry, and trade capability. Review company profiles, verification signals, and supplier visibility details before you make contact.<\/p>\n\n\n\n<\/span>Search Suppliers<\/span><\/a>\n<\/div><\/div>\n\n\n\n

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Submit Buyer Requests and RFQs<\/h4>\n\n\n\n

Share your sourcing requirements with qualified suppliers and receive responses aligned with your product, volume, and trade needs through a structured RFQ process.<\/p>\n\n\n\n<\/span>Submit an RFQ<\/span><\/a>\n<\/div><\/div>\n\n\n\n

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Select a Supplier Membership Plan<\/h4>\n\n\n\n

Choose a plan built to increase your company\u2019s visibility, strengthen your storefront presence, and help serious buyers discover your business across African and global trade markets.<\/p>\n\n\n\n<\/span>Compare Membership Plans<\/span><\/a>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Frequently Asked Questions<\/h2>\n\n\n\n

Answers to common questions from marketplace buyers and suppliers.<\/p>\n\n\n\n

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How do I contact RoyTradeLink Africa support?<\/h3>\n\n\n\n

You can contact support by email at support@roytradelinkafrica.com<\/a> or by phone at +27 833 199 845<\/a>.<\/p>\n<\/div>\n\n\n\n

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How do I find verified suppliers?<\/h3>\n\n\n\n

Visit the Suppliers page to browse company profiles and review verification-focused trust signals, business details, and marketplace visibility information.<\/p>\n<\/div>\n\n\n\n

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How do buyer requests work?<\/h3>\n\n\n\n

Buyer requests allow businesses to submit sourcing needs so relevant suppliers can respond with suitable offers and product information.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Which membership plan should I choose?<\/h3>\n\n\n\n

Free is suitable for getting started, while Gold and Premium are designed for stronger visibility, added credibility, and broader marketplace exposure.<\/p>\n<\/div>\n\n\n\n

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Can I browse products before contacting a supplier?<\/h3>\n\n\n\n

Yes. You can explore marketplace categories and product listings first, then contact suppliers when you are ready to request details or pricing.<\/p>\n<\/div>\n\n\n\n

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Where should shop-related actions lead?<\/h3>\n\n\n\n

All shop, buy, and order actions should direct to the Shop<\/a> page for a consistent marketplace experience.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Need Direct Assistance?<\/h2>\n\n\n\n

If you need help with your account, supplier visibility, buyer requests, or marketplace access, contact our support team and send your inquiry through the form.<\/p>\n\n\n\n

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Email us:<\/strong> support@roytradelinkafrica.com<\/a><\/h4>\n<\/div><\/div>\n\n\n\n
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Call Us:<\/strong> +27 833 199 845<\/a><\/h4>\n<\/div><\/div>\n\n\n\n
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Location:<\/strong> Serving Africa with Global Trade Reach<\/h4>\n<\/div><\/div>\n\n\n\n
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Hours:<\/strong> Monday to Friday
Business support hours<\/h4>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n